Resource Development Training & Consulting

Team-Development & Problem-Solving

We work to assist organizations to understand how teams can work in its environment and how they can further benefit the problem-solving process.

Topics covered include the following:

• Team Basics
  • Disruptive Behaviors
  • Individual Personalities
  • Individual Culture
  • Team Dynamics
  • Providing Feedback
  • Active Listening
  • Group Contributions

• Problem-Solving
  • System / Process
  • Prevention / Detection
  • Seven Steps to Problem Solving

Business Communication & Writing

Communication is a key component to organizational success. We work with the organization to build these very foundational skills.

Communication Essentials:
Building Goodwill
Audience Analysis
Writing clearly and concisely
Planning, composing, and revising
Designing documents

Specific Types of Business Messages:
Informative and Positive Messages
Negative Messages
Persuasive Messages
Sales, Fund-raising, and Promotional Messages

Interpersonal Communication:
Communicating Across cultures
Working and Writing In Groups (Group interactions, Conflict Management)

Reports and Proposals:
Planning, Proposing, and Researching reports
Analyzing Information and Writing Reports
Using Visuals
Making Oral Presentations

Human Resource Management

HR Management: Strategies and Environment
Staffing the Organization
Training and Developing Human Resources
Compensating Human Resources
Employee and Labor Relations

Organizational Development

Motivation
Leadership
Management Roles and Responsibilities
Implementation of the Management Function

On the Job Communication

Providing and receiving Critical Feedback
Resolving Conflict
Personality and Communication Influences
Development of Listening Skills

Train the Trainer

Pitfalls of OJT
Introduction to systematic OJT Method
In depth review of systematic OJT Method with applications